Get MDU support

Our team of experienced doctors is just a phone call away

We know that receiving a complaint, claim or letter from the GMC can be distressing. Remember, the MDU is here for you. We can help with a wide range of issues.

Our expert team of doctors, lawyers and claims handlers are on your side. Our medico-legal advisers are available between 8am to 6pm, Monday to Friday.

We also provide a 24-hour advice line for medico-legal emergencies or urgent queries, 365 days a year.

You can also let us know about a complaint, claim or other medico-legal issue by using our online 'Report a case' form. Use this to give us some details about the issue and generate a case ID. It will also create an email so you can send any documents we may need to address your case.

Report a case

Let us know about a complaint, claim or other medico-legal issue.

Report a case

I've had a complaint

Advice on how best to handle a complaint

I've had a complaint

I've had a letter from the GMC

What to do if you find out you're the subject of a GMC investigation.

I've had a letter from the GMC

I'm being sued

What to do if you receive a letter from a solicitor about a claim for negligence.

I'm being sued

I have to attend court

What to do if you need to go to court as a professional witness.

I have to attend court

I have to write a report or statement

Help about writing a report or a statement.

I have to write a report or a statement

I'm being investigated by the police

What do if you're involved in a police investigation.

I'm being investigated by the police

I've had an enquiry from the media

What to do if the media contact you about a patient

I've had an enquiry from the media