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Search through expert guidance and practical advice to help you practise with confidence. You'll find everything from responding to local resolution complaints to working outside your usual field of practice during a pandemic.
Facing a complaint or a claim can be difficult but there are steps you can take to help manage the stress involved.
This webinar provides a good introduction to the fundamentals of conflict resolution and considers the role of compassion when interacting with patients and colleagues.
We are deeply saddened by the death of Her Majesty Queen Elizabeth II.
The overriding consideration for healthcare professionals must always be the child or young person's best interests.
What you need to know about assessing testamentary capacity - the ability or understanding needed to make a valid will.
How to minimise risk and avoid complaints when tracking results in GP practices and hospitals.
Breaking bad news is a complex and sensitive task that needs practice and a considered, tactful approach.
Book a free 20 minute consultation with Armstrong Watson.
Along with the support of your colleagues, we're here to help and guide you.
Patients have a legal right to request access to their medical records.
What is Gillick competence? Here's what you need to know about capacity and consent in young people.
Consent in children and young people can be complex – and the law varies across the UK.