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Search through expert guidance and practical advice to help you practise with confidence. You'll find everything from responding to local resolution complaints to working outside your usual field of practice during a pandemic.
It's always important to maintain professional boundaries with patients...
Keep in mind ethical considerations and patient consent when using before-and-after images for promotion.
Advice for maintaining professional integrity and boundaries on social media.
How GPs can provide trustworthy advice to the media during the COVID-19 pandemic.
What to do if the press come knocking at the surgery door. Dawn Boyall, media relations manager, advises.
Your quick guide on what to do if you're approached by the media.
Book a free 20 minute consultation with Armstrong Watson.
Along with the support of your colleagues, we're here to help and guide you.
A patient who suffered a detached retina claimed he had not been warned that this was a risk of cataract surgery, an allegation denied by the MDU member.
What to do and how to respond when patients go online to criticise your practice.
Don't jump to conclusions if a patient asks to record their consultation – it could benefit you both.