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Search through expert guidance and practical advice to help you practise with confidence. You'll find everything from responding to local resolution complaints to working outside your usual field of practice during a pandemic.
A final year student learns the importance of being honest after they amend clinical notes following a complaint.
Sorry really can be hard to say. Dr Catherine Wills considers what makes a genuine apology.
What to do if a patient approaches you as a GP with dental concerns.
New guidance on anaesthetic nerve blocks aims to avoid errors.
Advice on minimising the risk of a delayed diagnosis in prostate and testicular cancer.
Wilful neglect or ill-treatment of patients is a serious offence. Read our advice on what to do when the offence applies.
Book a free 20 minute consultation with Armstrong Watson.
Along with the support of your colleagues, we're here to help and guide you.
Learn about challenging patient interactions and get practical advice on how to issue warning letters, behaviour agreements and deal with unfair criticism on social media.
Healthcare professionals must be open and honest with patients when something goes wrong that causes, or has the potential to cause, harm or distress.
We share some fictitious medico-legal examples inspired by real cases...