Case studies

Two surgeons in theatre
Consent for surgery

29 June 2022

A surgeon needed to check that a patient's consent was still valid before performing an operation, and called the MDU for advice.

X-ray of chest and lungs
Cause of death

29 June 2022

A GP member was unsure how to proceed when what they believed to be an unexpected death was deemed natural by the coroner.

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Botulinum toxin prescription

29 June 2022

Can a GP prescribe botulinum toxin treatments on behalf of a healthcare assistant? One member called the MDU to find out...

Couple talking to doctor
Best interests

29 June 2022

An MDU member needed reassurance when an elderly patient's adult children disagreed about their mother's best interests.

Pencil eraser
Addressing an inaccurate complaint response

29 June 2022

The MDU was able to assist a consultant who felt a trust's response to a complaint didn't accurately reflect the facts.

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Complaints over candour

2 July 2021

An ophthalmic surgeon faces disciplinary action following the insertion of an incorrect lens during a cataracts procedure, which was not reported in time, leading to a patient complaint.

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Work pressure concerns

2 July 2021

A distressed foundation doctor called the MDU helpline during an ongoing trust investigation where a patient was given an excessive dose of gentamicin.

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Correcting the record

2 July 2021

A foundation doctor got himself into trouble when he hurriedly corrected his notes with the name of the on-call registrar after a patient died on the GI ward.

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Emergency re-admission

2 July 2021

A worried FY2 doctor called the MDU advice line after a consultant asked him to write an incident report regarding a patient that was readmitted with haemothorax.

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Remote prescribing

2 July 2021

An endocrinologist contacted the MDU because he was worried about the implications of remote prescribing following a patient moving to another town for work.