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Patients become ‘challenging’ for a number of reasons. Here, we advise on managing the patient while protecting yourself, staff and other patients.
20 December 2022
Advice for maintaining professional integrity and boundaries on social media.
What to do and how to respond when patients go online to criticise you.
19 December 2022
You have responsibilities to a patient if their condition or treatment affects their ability or fitness to drive.
28 November 2022
What should you do if a patient wants to record a consultation, overtly or covertly?
11 November 2022
What you need to know to be a reflective practitioner.
3 November 2022
Patient confidentiality applies to all patients – no matter how famous or high-profile they might be.
1 November 2022
Storing patient information in a cloud can be useful – but it's worth making sure you've considered data security and confidentiality issues.
A concise but comprehensive guide to the Scottish NHS complaints procedure.
31 October 2022
When might doctors be required to share information with the Gardaí?