Guides

waiting room appointment
Missed appointments

25 April 2022

Who takes responsibility when a patient fails to attend an appointment - the doctor or the patient?

Man complaining to doctor
NHS complaints procedure in Northern Ireland

25 April 2022

Your introduction to the NHS complaints procedure in Northern Ireland.

baby incubator maternity
Maternity investigations with HSIB

21 April 2022

What you need to know about taking part in maternity investigations with the Healthcare Safety Investigation Branch (HSIB).

keyboard stethoscope confidentiality
Confidentiality and the healthcare team

20 April 2022

To ensure proper patient care and treatment, clinical information may need to be shared with other healthcare workers in the team – but only on a need-to-know basis.

documents inquiry law
Fatal accident inquiries in Scotland

20 April 2022

A fatal accident inquiry (FAI) is not about apportioning blame – but it’s important to seek advice early. Here’s what you need to know.

complaints letter doctor
NHS complaints: local investigation and resolution

8 April 2022

Local resolution is the first stage in the NHS complaints procedure. Here's what you need to know.

importance of raising concerns
Introduction to clinical negligence

4 April 2022

How we can help if you're facing allegations of clinical negligence.

overseas world passport
GMC registration from overseas

29 March 2022

Guidance and advice for doctors registering with the GMC from the European Economic Area (EEA) and overseas.

Doctor explaining to junior colleague
Planning staff inductions: advice for practice managers

25 March 2022

Helping new staff settle in with an effective and structured induction programme.

Children whose parents are separated
Avoiding missed diagnosis of child brain tumours

16 March 2022

The presenting symptoms of a brain tumour in a child may be very non-specific, making diagnosis difficult for doctors.