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Local resolution meetings can be a helpful way to resolve complaints. Here's what you need to know.
31 March 2023
What you need to know about the Caldicott principles and the National Data Guardian.
13 March 2023
Getting prepared ahead of an internal investigation meeting is key. Here's our advice.
17 February 2023
Here's what you need to know about GMC provisional enquiries and what to do if your case is being dealt with as one.
2 February 2023
Clear, accurate records support clinical decision-making and patient care.
30 January 2023
Patients become ‘challenging’ for a number of reasons. Here, we advise on managing the patient while protecting yourself, staff and other patients.
Explaining informed consent and the significance of Montgomery vs Lanarkshire Health Board.
20 December 2022
Advice for maintaining professional integrity and boundaries on social media.
What to do and how to respond when patients go online to criticise you.
19 December 2022
You have responsibilities to a patient if their condition or treatment affects their ability or fitness to drive.