Meet your GP liaison managers

Desa Rado

Which areas do you cover? 

I cover the south west, north and central London, Croydon, Tonbridge, Redhill, Kingston, Sutton and Brighton. 

What is your typical day like?

My typical day is a busy one. It usually starts with preparing for seminars I am giving to GROUPCARE practices, and making sure I have all the paperwork that I need for the day. 

I will then drive to my first appointment which may either be a routine practice visit or presenting a seminar that the practice staff have requested.

In between visits, I will catch up on emails and phone calls from existing and new members and ensure that their queries have been answered.

What has been the highlight of your role so far? 

I enjoy one to one meetings with our members, as I can focus on addressing their queries and making a difference to the way they use their membership and how they practise. 

I also enjoy having the opportunity to showcase the knowledge and experience that the MDU has built up over the 129 years they have supported their members.

If you were a member, which MDU benefit do you think you would regularly use? 

The seminars! They are a great opportunity to receive current, informative and relevant medico-legal training, delivered right on your doorstep.

What do you like about working for the MDU?

There are so many reasons why I like working for the MDU. However, the staff stand out as a positive. Being part of a creative and hard working team is great, and the support and friendliness that I receive from my colleagues makes me want to be at my best. It really makes all the difference to me and, I hope, to members too. 

Tell us three facts about yourself...

  1. I was born and raised in Belgrade, Serbia and have seen my homeland evolve and change over the years.
  2. I recently met Camilla, Duchess of Cornwall at a memorial service. She seemed very warm and friendly.
  3. During the time of conflict in Serbia, I worked as a journalist and was involved in the production of a story that won a Pulitzer prize.

Jenny Murray

Which areas do you cover?

I am privileged to be the GP liaison manager for Scotland, covering the whole of the country. 

What is your typical day like?

As I am new to the role, my typical day consists of lots of communication by phone, email and personal visits with doctors and practice managers in their practices to begin developing the relationships that I hope will become strong and long lasting.

What has been the highlight of your role so far? 

In my first month I spent some time with two of my colleagues in Wales and in Newcastle. I witnessed excellent delivery of the training seminars and the overwhelmingly positive feedback from members. It was fascinating to hear how members had applied their learning from the MDU seminars to real life scenarios.

If you were a member, which MDU benefit do you think you would regularly use? 

I would take advantage of the practice-based medico-legal training seminars. We currently have 16 to choose from, tailored to the needs of our members in Scotland.

What do you like about working for the MDU?

My role means that I am autonomous and can work in the way that best suits the needs of the practices and the area. Since starting out on my journey as a liaison manager in Scotland, I have had amazing support from the liaison team. I am now working hard to spread the word that the MDU is here to help, train and reassure GPs in Scotland. 

Tell us three facts about yourself...

  1. I was an art school graduate. I studied for a degree in interactive media design and still enjoy producing installation art for exhibition.
  2. I have four lovely children between 17 years and 18 months!
  3. I enjoy playing traditional Scottish music (the accordion and the Scottish whistle) and I have performed alongside my husband at the Royal Concert Hall in Glasgow as part of the infamous Celtic Connections Festival.

You can contact your local liaison manager by visiting themdu.com/liaison

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This page was correct at publication on . Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.

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