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In partnership with the Medical Mediation Foundation, we consider ways of anticipating, understanding and dealing with patient or colleague conflict before it escalates.
2 November 2021
Learn about challenging patient interactions and get practical advice on how to issue warning letters, behaviour agreements and deal with unfair criticism on social media.
Healthcare professionals must be open and honest with patients when something goes wrong that causes, or has the potential to cause, harm or distress.
14 October 2021
At the MDU, we know how important reflection is after an adverse event. It can make huge difference to the outcome of a member's case.
7 July 2021
When you're the newest member of a team, it's good to know how to slot in seamlessly and make a positive contribution.
20 May 2021
The GMC's new guidance on prescribing places greater emphasis on remote prescribing and the importance of patient consent.
12 May 2021
Learn more about complaints handling, what to do when you receive a complaint, the ombudsman’s view and tips on reaching a resolution.
5 May 2021
When you're the most junior member of a team it's good to know how you can slot in seamlessly. Watch our webinar and get tips on preparing for practice.
26 April 2021
2 part webinar delivered in conjunction with Peninsula. Discusses the medico-legal implications of challenging consultations, and misconduct in the workplace.
23 March 2021
Find out more about the latest GMC guidance. Includes how the law has changed and how to apply the seven principles of decision making and consent into practice.