Podcasts and videos

In partnership with the Medical Mediation Foundation, we consider ways of anticipating, understanding and dealing with patient or colleague conflict before it escalates.

Reflections
Learning from practice: the reflective process

14 October 2021

At the MDU, we know how important reflection is after an adverse event. It can make huge difference to the outcome of a member's case.

GPST3 prepping for practice webinar
GPST3 prepping for practice webinar

7 July 2021

When you're the newest member of a team, it's good to know how to slot in seamlessly and make a positive contribution.

Pills
New GMC guidance on prescribing

20 May 2021

The GMC's new guidance on prescribing places greater emphasis on remote prescribing and the importance of patient consent.

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Managing complaints

12 May 2021

Learn more about complaints handling, what to do when you receive a complaint, the ombudsman’s view and tips on reaching a resolution.

P4P webinar
Get set for FY1 webinar

5 May 2021

When you're the most junior member of a team it's good to know how you can slot in seamlessly. Watch our webinar and get tips on preparing for practice.

Illustration of clashing speech bubbles
Challenging consultations and 'Misconduct or misunderstood'

26 April 2021

2 part webinar delivered in conjunction with Peninsula. Discusses the medico-legal implications of challenging consultations, and misconduct in the workplace.

consent webinar image
Decision making and consent: new guidance from the GMC

23 March 2021

Find out more about the latest GMC guidance. Includes how the law has changed and how to apply the seven principles of decision making and consent into practice.

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Introduction to confidentiality webinar

12 March 2021

Situations may arise where your duty of confidentiality needs to be carefully considered. Find out more about your responsibilities and when to seek our advice.

dealing with the media
Dealing with the media

1 March 2021

What to do if the press come knocking at the surgery door. Dawn Boyall, media relations manager, advises.