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Information relating to complaints should be stored separately from the medical record...
The strength of the MDU lies in its members - and that matters more than ever right now, says new MDU chief executive Matt Lee.
An ophthalmic surgeon faced disciplinary action following the insertion of an incorrect lens during a cataracts procedure, which was not reported in time, leading to a patient complaint.
Analysing clinical negligence claims against MDU member ear, nose and throat surgeons, and advice on managing risk in this speciality.
With COVID still affecting the way doctors work around the world, Anthony Chignell tells us how the World Sight Foundation has adapted to deliver its training objectives in new ways
Our members are the most important part of our organisation, so we're proud to be recognised for making sure our staff give them service they deserve.
In this issue of the MDU journal: examining complaints about delays in treatment caused by pandemic disruption - and how to manage them.
There are various ways for GPs to minimise the risk involved with out-of-hours consultations.
Advice for maintaining professional integrity and boundaries on social media.
The excellence of the Medical Defence Union’s training for its membership and medico-legal team has been recognised by HRH the Princess Royal.