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Guide

Conscientious objection

A doctor's personal beliefs or conscientious objection to a treatment may prevent them from agreeing to carry out certain actions.

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Journal

The podcasting doctor

Dr Shri Pathmakanthan and medical student Hannah Clarke share their journey creating an expanding medical podcast library.

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Guide

Dealing with challenging patients

Patients become ‘challenging’ for a number of reasons. Here, we advise on managing the patient while protecting yourself, staff and other patients.

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Guide

Avoiding email dangers

Security and protection of personal data is a key concern when emailing clinical information.

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Guide

Dealing with online criticism

What to do and how to respond when patients go online to criticise your practice.

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Podcast and video

Writing a complaint response

How do you write a response to a complaint from a patient? Our medico-legal advisers explain all in the MDU podcast.

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Journal

How our love of smartphones may transform communication in hospitals

Dr Ellie Mein looks at how mobile technology is changing the way we learn, deliver healthcare, manage time and monitor patients.

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Guide

Managing patient expectations

Advice on managing different perspectives between patients and doctors

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Guide

Breaking bad news

Breaking bad news is a complex and sensitive task which requires practice and a considered, tactful approach.

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