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Patients become ‘challenging’ for a number of reasons. Here, we advise on managing the patient while protecting yourself, staff and other patients.
#patientsafety: the first annual World Patient Safety Day is on 17 September 2019
Complaints are unavoidable in practice, so knowing how to deal with them appropriately when they arise is vital.
Advice on managing different perspectives between patients and doctors
What should doctors do when faced with the prospect of working in unsafe systems?
Dr Michael Devlin discusses guidance and advice around handling threats to the safety of healthcare workers.
After a healthcare assistant was frightened by a patient's assistance dog, a GP at the same practice called the MDU to ask if they could refuse entry to the animal on the basis of hygiene or patient safety.
A new online resource explores and supports the concept of second victims among healthcare professionals involved in adverse clinical incidents.
The MDU is making members aware of the recommendations of a review into a drug administration error.