If you choose to customise the site it will help you to find the most relevant content for your needs. You will still be able to access all content on the site.
Don't have an account? Click here to register
Understanding the care of patients with specific needs is key to ensuring good care, and to improving future services – as the team from LeDeR explain.
Wilful neglect or ill-treatment of patients is a serious offence. Read our advice on what to do when the offence applies.
How to deal with inappropriate advances from patients and avoid misunderstandings.
Getting prepared ahead of an internal investigation meeting is key. Here's our advice.
How to manage inappropriate patient behaviour and avoid blurring the lines with patient relationships.
We share some fictitious medico-legal scenarios inspired by unusual cases.
Local resolution meetings can be a helpful way to resolve complaints. Here's what you need to know.
We've announced dates for our latest virtual courses, both of which focus on effectively managing and resolving conflict.
What should you do if you find yourself on the receiving end of unwelcome attention from a patient?