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How to deal with inappropriate advances from patients and avoid misunderstandings.
Getting prepared ahead of an internal investigation meeting is key. Here's our advice.
Advice for foundation doctors on reducing the risk of criminal investigations, plus how and when the MDU can help.
How to manage inappropriate patient behaviour and avoid blurring the lines with patient relationships.
Removing patients is usually the last resort for doctors – and brings with it certain risks. Here's how to avoid them.
A GP practice was ruled not to have discriminated against a patient they removed from the list for abusing and threatening staff.
Healthcare professionals must be open and honest with patients when something goes wrong that causes harm or distress, or has the potential to do so.
We share some fictitious medico-legal scenarios inspired by unusual cases.
Local resolution meetings can be a helpful way to resolve complaints. Here's what you need to know.