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Being able to work side-by-side and be compassionate with colleagues when needed is more important than ever. We need to start with ourselves, says Dr Emma Vaux.
Patients and doctors can often have different expectations of treatment outcomes, so it’s important to understand patients’ perspectives.
Initiating and participating in a quality improvement (QI) project can help achieve changes that make a real difference to a patient's hospital experience.
How to minimise risk and avoid complaints when tracking results in GP practices and hospitals.
Dr Kathryn Leask discusses medico-legal considerations with sickle cell disorder and how these can be avoided.
Advice for nurse practitioners on avoiding patient complaints and what to do when something goes wrong.
We’re helping nurse practitioner members with support and advice across a wide range of investigations.
An MDU member needed reassurance when an elderly patient's adult children disagreed about their mother's best interests.
You have an ethical duty to offer help in an emergency if you can. Make sure you have adequate indemnity in place.