Avoiding medico-legal pitfalls in primary care

Future dates for this course will be announced.

6 hours of CPD*

After careful consideration we have decided not to run face to face courses until further notice. When the situation changes we will update our website.

GPs are vulnerable to criticism from lots of different sources. Concerns can arise from the most seemingly harmless and innocent of situations, and a wide range of different investigations can come about as a result of a single incident.

However, we believe this 'multiple jeopardy' can be mitigated by the approach taken by doctors and the practice team when things do go wrong. 

This interactive course is for GPs and practice managers who want to manage these day-to-day risks better, and aims to help practice teams 'get it right'. 

Course content

  • Multiple jeopardy
  • Managing complaints/confidentiality and conflict
  • What getting it right looks like.

This course complements all our other courses, but particularly those on complaint handling, conflicts and the duty of candour.

Who should attend?

  • GPs
  • Practice managers
  • GPSTs
  • Practice nursing staff

*Worth 6 hours of CPD when accompanied by a reflective note.


Dr Jerard Ross BSc(MedSci)(Hons) MB ChB MD FRCS FRCS(Neurosurgery) DLM

MDU medico-legal adviser

Jerard graduated from the University of Aberdeen in 1994. He then moved into surgical training in Edinburgh before completing his M.D. at the University of Manchester. Before joining the MDU he was a consultant in adult and paediatric neurosurgery in Edinburgh where he was the surgeon to the Scottish National Paediatric Epilepsy Programme.

james godber mdu

James Godber

James is a graduate of the Rose Bruford School of Theatre and Performance and Learning & Development Officer at the MDU, delivering all aspects of in-house training – from management skills to induction courses.

Dr Clare Sweeney

Dr Clare Sweeney

MDU medico-legal adviser

Clare graduated from Queen's University in Belfast in 1990 and trained as a GP. Before joining the MDU she worked as a GP partner for over 20 years. She completed a Master's Degree in Medical Law in 2014. Clare has a special interest in the legal and ethical aspects of end of life care.


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  • GP, London
  • 29 January 2020 2:44PM

Very informative, reassuring as well as providing a wake up call.

  • GP, Welling
  • 29 January 2020 2:24PM

It was a really great course; I learnt so much and it was so relevant to general practice. The case study was so helpful to work through.