Avoiding medico-legal pitfalls in primary care

Future dates for this course will be announced.

Concerns can arise from the most seemingly harmless of situations, and a number of investigations can come about as a result of a single incident. However, we believe 'multiple jeopardy' can be mitigated by the approach taken when things go wrong. 

This interactive course is for GPs and practice managers who want to manage these day-to-day risks better.

Course content

  • Multiple jeopardy.
  • Managing complaints, confidentiality and conflict.
  • What getting it right looks like. 

Who should attend?

  • GPs
  • Practice managers
  • GPSTs
  • Practice nursing staff



Dr Jerard Ross BSc(MedSci)(Hons) MB ChB MD FRCS FRCS(Neurosurgery) DLM

MDU medico-legal adviser

Jerard graduated from the University of Aberdeen in 1994. He then moved into surgical training in Edinburgh before completing his M.D. at the University of Manchester. Before joining the MDU he was a consultant in adult and paediatric neurosurgery in Edinburgh where he was the surgeon to the Scottish National Paediatric Epilepsy Programme.

james godber mdu

James Godber

James is senior learning and development officer at the MDU. He designs and delivers training across the organisation from induction programmes to management skills, and trains staff at every level of the organisation - from new staff to members of the board. He also champions raising awareness of equality, diversity and unconscious bias and delivers these courses to MDU members.

Dr Clare Sweeney

Dr Clare Sweeney

MDU medico-legal adviser

Clare graduated from Queen's University in Belfast in 1990 and trained as a GP. Before joining the MDU she worked as a GP partner for over 20 years. She completed a Master's Degree in Medical Law in 2014. Clare has a special interest in the legal and ethical aspects of end of life care.


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  • GP, London
  • 29 January 2020 2:44PM

Very informative, reassuring as well as providing a wake up call.

  • GP, Welling
  • 29 January 2020 2:24PM

It was a really great course; I learnt so much and it was so relevant to general practice. The case study was so helpful to work through.