Frequently asked questions

Calculating subscriptions (fees)

Your subscription will vary depending on the amount and type of work you do. For the rate applicable to you...

Can I pay my indemnity by monthly instalments?

Monthly instalment plans are available for members arranged through Premium Credit Ltd. This will...

Can I still ask for assistance if I leave the MDU, retire from practice or go on a break?

It depends what type of membership you have. If your membership is on an "occurrence basis" you can ask for...

Does MDU professional indemnity still apply if I work over the 48 hours as advised by the European Working Time Directive?

As long as a member is appropriately trained and working within the law, you can request our assistance...

Do you provide indemnity for working overseas?

If you are planning to work overseas, please let our membership team know. If you are a paying member in...

How does state-backed indemnity impact my membership?

We have a wide range of information to help you with state-backed indemnity in our...

How do I access online services?

To access all our online services you will need to register an account on our website...

How do I access Synap?

Find out how to access your offer from Synap.

How do I cancel my membership?

If you are taking a break or have retired from clinical practice, you may not need to cancel your membership...

How do I log in to My membership?

You'll firstly need to register an account to log in to our website. Once registered, simply go to...