GPs working for home visiting service indemnified by MDU

GPs working for an innovative service offering patients consultations at a location of their choice via an online booking system, are being provided with tailored indemnity by the Medical Defence Union (MDU).

The MDU is working with GPDQ Limited to ensure GPs are properly indemnified for their work at the service. The company, which was established in 2015, connects patients in cities including Greater London and Birmingham, directly with a local GP who can visit them in their home, workplace or hotel.

Dr Pierre Campbell, MDU head of underwriting, said:

'We are happy to collaborate with GPDQ to provide a tailored indemnity package for the GPs working for them. The service offers patients the convenience of seeing a GP at a time and place that suits them, which is an increasingly popular option; for example, for people working away from home. The GPs working for the service are able to practise with confidence in the knowledge that the MDU can offer them pre-emptive medico-legal advice and indemnity support.'

Dr Anshumen Bhagat, GPDQ founder and CEO, said:

'We established our home visiting service to provide an alternative way for patients to access GP care at a time and place of their choosing. This is a relatively new model of delivering patient care, and we needed a bespoke indemnity product to meet our specific needs. In partnership with the MDU, we continue to offer patients the high quality services they expect from us.'

About GPDQ

GPDQ was the first 'in person' GP-on-demand app to launch in the UK, and received a positive CQC inspection report in March 2018.

Patients can request a GP and track their progress from their smartphone, via the GPDQ app (downloadable for iOS or Android). Alternatively, they can call GPDQ on 0203 805 1781, or visit to book an appointment.

Patients receive a full 25-minute consultation with a GMC-registered NHS GP. Since GPDQ's launch in October 2015, its 70 experienced NHS GPs have seen 6,000+ patients across Greater London, Birmingham and a number of other UK cities.

To find out more about the partnership, or to interview a GPDQ GP please contact Lisa Malyon at or call 07525 204402.

For more information on GPDQ see, or

This guidance was correct at publication 25/09/2018. It is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.

You may also be interested in


MDU says discount rate proposals won't solve the problem of unaffordable GP indemnity costs

The MDU gave a cautious welcome to proposals to reform the way the discount rate is calculated

Read more

MDU welcomes NAO finding that more needs to be done to control spiralling litigation

The Medical Defence Union (MDU) has today welcomed the findings of an investigation into spiralling clinical negligence costs carried out by the National Audit Office (NAO).

Read more

Six point plan to save the NHS from rising cost of clinical negligence revealed by MDU

The Medical Defence Union (MDU) has revealed a six point reform plan which could save the NHS from the crippling effects of the current clinical negligence claims bill.

Read more