MDU introduces social media e-learning course

The MDU has launched a new e-learning course to help medical professionals use social media ethically and effectively, avoiding career-damaging pitfalls.

The resource, open to both MDU members and non-members, includes fictional scenarios that are based on common queries and concerns we receive from members. Topics covered include:

  • marketing yourself and your practice effectively and ethically using social media
  • patient confidentiality hazards associated with online media and how to avoid them
  • maintaining professional boundaries with patients
  • understanding when and how to respond to online criticism.

So far, feedback on the tool has been positive with participants commenting that it is, 'very helpful and informative' and 'really easy to use and very nicely presented.'

Dr Caroline Fryar, MDU head of advisory services, comments:

'Social media can be a positive platform for medical professionals however, it is important to take a careful approach and avoid mistakes, such as inappropriate comments or photos, which can damage your reputation and career.

'The MDU's new social media e-learning course helps to equip medical professionals with the knowledge to promote themselves and their practice ethically on social media; to understand the reputational risks associated with social media and considers how to respond appropriately to online complaints.'

Take a look at the social media e-learning course.

This guidance was correct at publication 19/03/2019. It is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.

You may also be interested in


Communications skills are key for new junior doctors, says MDU

As recently qualified doctors embark on their new roles as FY1 doctors this week, the Medical Defence Union (MDU)'s Dr Kathryn Leask has offered advice to junior doctors on surviving those first few weeks.

Read more

Royal recognition for MDU’s training for medico-legal experts

The excellence of the Medical Defence Union’s training for its medico-legal team has been recognised with a Princess Royal Training award.

Read more

MDU launches new member app

The Medical Defence Union (MDU) has today launched their new app.

Read more