Introduction to conflict resolution webinar

In partnership with the Medical Mediation Foundation, we consider ways of anticipating, understanding and dealing with patient or colleague conflict before it escalates.

21 January 2022

Length: 1 hour

The webinar covers:

  • Recognising the warning signs of conflict.
  • Understanding why conflict occurs.
  • The mediation process and what it can offer.
  • A 20 minute Q&A with an experienced and compassionate speaker panel.


This webinar provides an excellent taster to our virtual courses on Managing conflict with colleagues and Managing conflict between doctors and patients.


This page was correct at publication on 21/01/2022. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.