Complaints are a gift to the NHS in the drive to improve standards - or so it has been argued. But after finding little overlap between clinical incidents and complaints at his hospital, Dr Paul Goldsmith believes we need to rethink our approach. He tells the MDU why this issue has serious implications for patients, healthcare staff and precious NHS resources.
Feature
Despite best intentions, doctors can occasionally draw criticism over conflicts of interest, particularly over commissioning. Dr Udvitha Nandasoma offers some advice to help clear up the confusion.
Leader
In testing times, it's more important than ever that doctors can depend on the MDU to fight their corner.
Feature
In the year since the Supreme Court’s seminal judgment in Montgomery v Lanarkshire Health Board, medical professionals and their advisers have been unpicking what the decision means in terms of their everyday practice; what is informed consent in the post-Montgomery age?
News
The DVLA's guidance for medical professionals to help them assess whether a patient is fit to drive has been updated.
Feature
Following the recent release of guidance and information surrounding the reporting of FGM, Dr Beth Durrell offers a round-up of doctors' responsibilities.
Feature
What would you do if a patient's health was at risk of affecting their profession? With the GMC due to publish its revised confidentiality guidance later in 2016, Dr Ellie Mein looks over your responsibilities.
Feature
With so many medical and healthcare apps on offer to patients, what factors should doctors consider? Dr Ellie Mein uploads some advice.
In focus
Practice managers seek advice on a wide range of topics - Nicola Mullineux looks at some the most common reasons they pick up the phone to Peninsula.
Feature
Dr Shabbir Choudhury examines cases from the MDU files relating to genetics testing, to better understand some of the issues involved in this expanding field.
Claims analysis
An incorrect selection from a computer medication list led to an unnecessary procedure.