- How long will it take to process my application?
Everyone’s application is unique to their work circumstances.
It’s best to start the application process around four weeks before your current indemnity ends. This will allow plenty of time for your current provider to give you a letter of good standing, if needed.
We’ll keep you regularly updated by email once we’ve received your application. If we haven’t got everything we need, we’ll be in touch to clarify things.
To avoid any gaps in your indemnity, it’s important you don’t cancel your current indemnity until your MDU membership is confirmed.
- Can I apply online?
The quickest and easiest way to apply for membership is by using an online application form. You can save and return to the form at any time.
- Can I start work immediately after I’ve applied?
No. It’s important you wait to hear back from us about your application first. Please call our membership team on 0800 716 376 if you require your membership to start sooner.
- I need help completing my application form. Who do I contact?
We’re always here to help and answer any questions. Call our membership team on 0800 716 376 or connect with your local MDU liaison manager here.
- What is a letter of good standing and how can I get one?
When you apply for MDU membership and you’ve had indemnity before, we may need to ask your previous indemnity provider(s) for details of your claims history, also known as a letter of good standing.
We will contact them direct for this.
- What information do I need to complete my membership application?
Depending on your role, please have details about your work, registration, qualifications and indemnity history to hand.