Introduction to Communication skills

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5 CPD credits (applied for)

  • London

Introduction to communication skills: a one-day face to face course

This course focuses on communication skills and their relevance in clinical practice.

Using a mix of short presentations from our panel of speakers, and facilitated discussions with the group, we will cover some of the most common communication issues between doctors and their patients, and the impact they may have on the doctor-patient relationship.

This course offers help with:

  • understanding some of the common issues relating to communication in practice.
  • how to improve our interactions with patients and colleagues.
  • determining what matters most to the patient, and how best to accommodate their needs (using 'two house model' for effective consultations)
  • how different personality types can affect communication and what to do to overcome this.

Who should attend?

  • Consultants/specialists
  • Hospital doctors
  • Training grade doctors (ST1-8)
  • Foundation doctors (F2 only)
  • GP's
  • GP's in training

Accreditation by the Federation of the Royal Colleges of Physicians of the UK for 5 category 1 (external) CPD credits. (applied for)

Dr Martin Brunet

Martin works 6 sessions a week as a GP partner and trainer near Guildford. He was one of the GP Programme Directors on the Guildford GP training scheme for 10 years before stepping down in 2019 to write his book: The GP Consultation Reimagined, a Tale of Two Houses. He teaches regularly on communications skills.

Dr Samantha Bell


MDU medico-legal adviser

Samantha studied medicine at Guy's Hospital Medical School and qualified in 1992. After gaining MRCP she went on to train as a GP, gaining MRCGP in 2003. She obtained an LLM in Health Care Ethics and Law in 2015. She worked as a GP principal in Hertfordshire before joining the MDU as a medico-legal adviser in 2015.

Dr Jenna Fowler

Jenna studied medicine at the University of Edinburgh and graduated with honours in 2016. She then went on to train as a GP and worked as a GP in Scotland until April 2023. Jenna joined the MDU initially as a medicolegal fellow in 2022 and became a medicolegal advisor in May 2023.  

james godber mdu

James Godber

James is senior learning and development officer at the MDU. He designs and delivers training across the organisation from induction programmes to management skills, and trains staff at every level of the organisation - from new staff to members of the board. He also champions raising awareness of equality, diversity and unconscious bias and delivers these courses to MDU members.

Wednesday 22 November 2023, 9:30 AM - 3:30 PM London

Location map
One Canada Square, Canary Wharf, London E14 5GS


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