GROUPCARE seminars

GP seminars

GROUPCARE schemes can stay up to date with our new and improved medico-legal seminars. GP networks can also access these seminars when half or more of the practices in their network are GROUPCARE practices.

Our series of free one hour risk management seminars are delivered in your practice, at your convenience, by our nationwide team of GP liaison managers. These seminars use a mix of direct teaching, group discussion, case studies and reflective exercises.

Avoiding prescribing and medication errors

Length: 45-60 minutes

We take a look at MDU data on prescribing and medication errors, GMC guidance, shared care prescribing, and the perils of doctors’ self-prescribing.

Considering mental capacity

Length: 45-60 minutes

This seminar looks at factors that might influence capacity, the assessment of capacity, and mechanisms to protect those without it.

Dealing with challenging consultations

Length: 45-60 minutes

There are many factors that can contribute to difficult situations. This seminar puts forward strategies for working together with patients towards an appropriate solution.

Encouraging candour, openness and honesty

Length: 45 minutes

Get an overview of the professional duty of candour and the statutory duty of candour, how the duties differ, your obligations, and when each duty may be engaged.

Good record keeping

Length: 45-60 minutes

A short seminar that looks at the common pitfalls and ways to preserve the integrity of your records so you’re not vulnerable to criticism in the event of a complaint or claim.

How GMC investigations work

Length: 45-60 minutes

This seminar gives an overview of complaints to the GMC, looks at what happens when a doctor fails to meet professional standards and how the MDU supports members throughout.

Learning from cautionary tales

Length: 45-60 minutes

Hear case scenarios based on our members’ real-life experience and how the MDU is here to help.

Maintaining patient trust and considering confidentiality

Length: 45-60 minutes

Situations may arise where your duty of confidentiality needs to be carefully considered. Find out more about your responsibilities and when to seek MDU advice.

How to effectively manage confrontation

Length: 45-60 minutes

This seminar is designed to give you tools to defuse difficult situations confidently and compassionately. Learn about practical ways to de-escalate tension with patients over the phone and in the waiting room. Suitable for the wider practice team.

Preventing and managing complaints

Length: 45-60 minutes

This seminar looks at the common causes of complaints, relevant law and guidance, what is required of you, techniques to reduce your exposure to complaints, and how to deal with them when they happen.

Remote consultations

Length: Up to 60 minutes

This seminar offers practical tips on providing remote consultations in a safe and effective manner, including the latest guidance, regulations and the medico-legal issues to consider.

Seeking valid consent

Length: 45-60 minutes

Consent underpins even the most routine interactions. This seminar looks at the ethical and legal challenges in this complex area.

The importance of chaperones

Length: 45-60 minutes

This seminar provides an overview and guidance on the role and use of chaperones and uses case studies to show how GMC guidance applies in practice.

Treating children and young people

Length: 45-60 minutes

Understand parental rights and responsibilities, consent and confidentiality considerations when treating young patients, safeguarding and child protection procedures.

Triage and consultations by phone

Length: 45-60 minutes

With the use of a case study, we examine the roles, responsibilities and the risks and benefits of triaging.

Understanding information governance and GDPR

Length: 45-60 minutes

Our GP liaison managers can provide your team with an overview of information governance and GDPR principles, and specifics such as disclosing records of children and deceased patients, fitness to drive, and police requests for information.

Understanding coroner’s investigations

Length: 30- 45 minutes

This is an introduction to coroner’s investigations with practical advice on preparing a report for the coroner, and what to expect if you have to attend an inquest.

Book a seminar

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