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Developed in association with MIMS Learning, the MDU has created a series of free e-learning resources specifically for GPs and other members of the primary care team.
The resources cover areas such as preventing and managing problems that can lead to complaints and claims. They aim to support and guide GPs and other primary healthcare professionals to deliver safe, ethical clinical care.
Each activity has expert opinion on key topics relating to clinical care and communication with patients and is accompanied by a test to check your knowledge. Completing each test will enable you to claim 0.5 CPD credits. This credit award is recommended by MIMS Learning based on completing the activity and reflecting on what you have learned. When you have completed the test you will receive a CPD certificate.
The learning activities are provided by MIMS Learning.
Dr Beverley Ward looks at consent in the wake of a landmark clinical negligence claim.
Dr Sissy Frank explains how a well-crafted written response can help to resolve complaints.
Dr Sally Old looks at the importance of financial probity, discussing gifts from patients and conflicts of interest.
Dr Sarah Jarvis explains why it is important to analyse and learn from significant events.
Dr Sally Old looks at the essentials of record-keeping in primary care.
Dr Ellie Mein looks at how the rise of patient review websites can affect doctors.
Dr Sally Old discusses the legal status of guidance and how to apply it in clinical practice.
Dr Beverley Ward provides pointers on how to respond to journalists.
Dr Sissy Frank explains how to reduce the risk of a delayed or missed diagnosis.
Dr Oliver Lord explores how the GMC’s 2017 guidance on confidentiality applies to general practice.
Dr Ellie Mein looks at the legislation governing use of email that contains patient information.
Mr Jerard Ross explains how to defuse situations involving challenging or angry patients.
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