Safe, ethical practice learning plan

Online resources supporting professional practice in primary care

E-learning from MIMS Learning

Developed in association with MIMS Learning, the MDU has created a series of free e-learning resources specifically for GPs and other members of the primary care team.  

The resources cover areas such as preventing and managing problems that can lead to complaints and claims. They aim to support and guide GPs and other primary healthcare professionals to deliver safe, ethical clinical care. 

Each activity has expert opinion on key topics relating to clinical care and communication with patients and is accompanied by a test to check your knowledge. Completing each test will enable you to claim 0.5 CPD credits. This credit award is recommended by MIMS Learning based on completing the activity and reflecting on what you have learned. When you have completed the test you will receive a CPD certificate. 

The learning activities are provided by MIMS Learning.

Informed decision-making

Dr Beverley Ward looks at consent in the wake of a landmark clinical negligence claim.

0.5 CPD credits

Writing to a complainant

Dr Sissy Frank explains how a well-crafted written response can help to resolve complaints.

0.5 CPD credits

Financial probity in general practice

Dr Sally Old looks at the importance of financial probity, discussing gifts from patients and conflicts of interest.

0.5 CPD credits

Learning from significant events

Dr Sarah Jarvis explains why it is important to analyse and learn from significant events.

0.5 CPD credits

Good record keeping

Dr Sally Old looks at the essentials of record-keeping in primary care.

0.5 CPD credits

Social media and online criticism

Dr Ellie Mein looks at how the rise of patient review websites can affect doctors.

0.5 CPD credits

The legal status of guidelines

Dr Sally Old discusses the legal status of guidance and how to apply it in clinical practice.

0.5 CPD credits

Dealing with the media

Dr Beverley Ward provides pointers on how to respond to journalists.

0.5 CPD credits

Reducing the risk of a delayed or missed diagnosis

Dr Sissy Frank explains how to reduce the risk of a delayed or missed diagnosis.

0.5 CPD credits

Confidentiality and disclosing patient information

Dr Oliver Lord explores how the GMC’s 2017 guidance on confidentiality applies to general practice.

0.5 CPD credits

Protecting patient confidentiality when using email, texts, voicemail

Dr Ellie Mein looks at the legislation governing use of email that contains patient information.

0.5 CPD credits

Dealing with difficult patients in primary care

Mr Jerard Ross explains how to defuse situations involving challenging or angry patients.

0.5 CPD credits