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Managing conflict with colleagues course agenda 2019
6 CPD credits*
Disputes between colleagues can have a significant impact on performance and wellbeing, as well as affecting patient experience and safety.
This course is designed to help healthcare professionals understand how and why conflicts arise within and between teams, as well as what they can do to try and resolve issues.
This course aims to help you:
*This course has been approved by the Federation of the Royal Colleges of Physicians of the UK for 6 category 1 (external) CPD credits.
Oscar Mathew MA(Hons), barrister (Middle Temple), accredited mediator
Director, mediator & trainer, The Medical Mediation Foundation
Oscar is a qualified barrister, mediator and door tenant of Lamb Chambers in Middle Temple. He has a background in regulatory and public law, with a particular interest in medical law and ethics.
Prior to his work with The Medical Mediation Foundation, Oscar was a senior legal adviser to the GMC, overseeing judicial reviews and statutory appellate work in the High Court, and had conduct of the Supreme Court case of Montgomery v Lanarkshire Health Board  UKSC 11, one of the most significant medical law cases in the last 25 years.
His work for The Medical Mediation Foundation includes teaching, mediating and team facilitation for healthcare teams experiencing conflict.
Dr Sarah Jarvis BSc MB BS MRCGP
MDU medico-legal adviser
Sarah trained in London and undertook an intercalated BSc which involved medical ethics. After graduating she spent several years in A&E and general medicine before becoming a GP. She was a GP principal and trainer and was involved in medical student teaching. She also sat on the GMC and MPTS Fitness to Practise Panels, eventually chairing them.
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