As an MDU member, you can tell us about a complaint, claim or other medico-legal issue by using our online 'Report a case' form.

When we receive your form, we'll give you a case ID and send you an email so you can attach and return any documents we might need to address your case.

• Please provide as much information as possible, but do not include any data that might identify a patient.
• Patients should only be referred to by their initials, date of birth and gender.
• Do not include any details of relatives, spouses or partners, as this could also identify the patient.
• If your enquiry is urgent, please also call our advice line on 0800 716 646.

We'll refer your enquiry to a member of the advisory team and will aim to respond as soon as possible.

Read our related articles for more information on receiving a claim:

• "Help! I'm being sued!" What to expect when you receive a claim
• Notification of a claim: what to send us

There's also more information on handling complaints in our dedicated complaints hub.

Our helpline

• If you have a medico-legal question or need advice, you can call our helpline on 0800 716 646. Our medico-legal team are available between 8:00am and 6:00pm, Monday to Friday.
• We also provide an on-call service for medico-legal emergencies or urgent queries 24 hours a day, 365 days a year. If you need urgent advice, you can call the same number listed above.
• Our advisers are all qualified medical professionals, so you'll always talk to someone who understands.
• Calling for advice does not affect your subscription rates.

Not a member yet?

Thousands of fellow medical professionals trust us to guide, support and defend them throughout their career.

As a member, you can access our 24-hour medico-legal advice line, as well as other benefits including professional indemnity, free online education and CPD and more.

Find out more about MDU membership and join today.

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