inpractice August 2011

25 August 2011

This issue looks at common immunisation errors in children and suggests ways of avoiding them; provides advice on handling critical feedback on NHS Choices, or other public sites; and highlights the importance of having a reliable system for logging and tracking patients’ test results.

duty of candour
MDU Journal June 2011

16 June 2011

This issue focuses on effective communication with patients and colleagues. We explain what happens when communication goes wrong and what makes a good communicator.