Remote consultations - perspectives from practitioners

Remote consultations are not new but many doctors find themselves relying on them more.

13 November 2020

Length: 37:42

In response to the coronavirus pandemic, many doctors have had to adapt the way they work, and adopt different methods for consulting with patients. Remote consultations are not new but many doctors find themselves relying on them more. 

One of the MDU’s medico-legal adviser Dr Edward Farnan, himself a former GP, is joined in discussion with two practitioners who have extensive knowledge of video consultation. Dr Julian Neal, a GP and co-founder and former medical director of Babylon Health and Dr Anshumen Bhagat, a GP and chief medical officer of GPDQ share their experience and tips for successful remote consultations. 

In this video, they explore the essential skills needed for video consultations, the barriers and possible pitfalls, as well as techniques that have served them well when consulting remotely.

Do you have a medico-legal question? Email it to with the subject of video question and we will try and answer it next time.

To listen to an audio version of this panel discussion, download or stream via Apple or Spotify.

This page was correct at publication on 13/11/2020. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.

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