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When a patient died at home following a clinical diagnosis of COVID-19, a GP called the MDU helpline with questions about completing the death certificate.
If we truly value its contribution, the NHS and its workforce must now be shielded from the additional burden of coronavirus civil claims, says Dr Christine Tomkins.
A GP member was due to have a remote consultation because of the coronavirus outbreak, and needed the MDU's advice with questions surrounding confidentiality and data protection.
We ask the public to consider additional pressures caused by complaints.
NHS England is planning to resume normal complaints services and the Parliamentary and Health Service Ombudsman (PHSO) has also announced it plans to restart.
Get quick access to the latest medical knowledge with indextra's library app. Members get two months free.
Dr Jerard Ross discusses the most common questions you've been contacting us about.
The MDU answers medical students questions about the COVID-19 pandemic.
The MDU has a number of online resources to support your revision, prepare you for exams, and help grow your knowledge in these challenging times.