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As a members' organisation, we believe it's important to provide up front information about when we are likely and unlikely to help members. This means you have a good understanding of what to expect when asking for our help.
As our member you can ask us for help, which we may provide at our Board of Management's discretion. The following are examples of things we may take into account when deciding whether to help you.
If you need our help, simply call 0800 716 646, our 24-hour freephone advisory helpline. Please tell us as soon as possible about any claim against you or about any circumstances that may give rise to a claim, about work which is indemnified by the MDU.