CQC produces a report after each inspection in collaboration with members of the inspection team. The report includes the practice rating (see What happens at an inspection), describes the good practice found and highlights concerns and evidence about any breaches of the regulations.
Your comments on the report
The draft report is then sent to the provider who has ten working days to review it. At this stage, submissions can be made about factual inaccuracies and the completeness of the evidence on which the ratings are based. CQC says any factual accuracy comments that are upheld may result in a change to one or more rating. Once finalised, the report is published on the CQC website.
GP practices and out-of-hours services are expected to respond to identified areas of concern and develop an action plan to show how they will address concerns and make the recommended improvements. CQC encourages practices to publish action plans on their own website.
This guidance was correct at publication . It is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.