Parents do not lose parental responsibility if they divorce, although it can be removed or restricted by a court. If you're in any doubt, ask to see proof of identity, and evidence of parental responsibility.
If the mother says parental responsibility has been removed by a court, then you can ask for evidence of this.
For more advice on handling these situations, read our guide on children whose parents are separated.
This page was correct at publication on 30/03/2022. Any guidance is intended as general guidance for members only. If you are a member and need specific advice relating to your own circumstances, please contact one of our advisers.