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23 February 2021
Your quick guide on what to do if you're approached by the media.
10 February 2021
Healthcare organisations (other than health service bodies) registered with CQC in England are subject to a statutory duty of candour.
3 February 2021
If someone isn't satisfied with the response to their complaint after the first stage of the NHS complaints procedure, they can refer their complaint to the Parliamentary and Health Service Ombudsman (PHSO) for investigation.
2 February 2021
Clear, accurate records support clinical decision-making and patient care.
29 January 2021
Since April 2010, NHS trusts have had a statutory duty to report all serious incidents (SIs) so that lessons can be learned across the health service.
26 January 2021
Watch out for the signs and symptoms of Lyme disease.
19 January 2021
Guidance on making the difficult and emotive decision to withdraw life sustaining treatment from patients in a vegetative or minimally conscious state.
Delays in diagnosis can be due to the vague and non-specific signs and symptoms that patients may present with to their GP.
13 January 2021
Protocols on disclosing medical reports, clearly communicated to both patients and employers, can help manage patients' expectations.
12 January 2021
Some patients may have questions about licensed medications and driving.