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30 January 2023
Patients become ‘challenging’ for a number of reasons. Here, we advise on managing the patient while protecting yourself, staff and other patients.
19 December 2022
You have responsibilities to a patient if their condition or treatment affects their ability or fitness to drive.
28 November 2022
What should you do if a patient wants to record a consultation, overtly or covertly?
3 November 2022
Patient confidentiality applies to all patients – no matter how famous or high-profile they might be.
1 November 2022
Storing patient information in a cloud can be useful – but it's worth making sure you've considered data security and confidentiality issues.
A concise but comprehensive guide to the Scottish NHS complaints procedure.
31 October 2022
What are the responsibilities for making information available to the public under the Freedom of Information Act?
28 October 2022
Be mindful of how and where you store identifiable patient information.
21 October 2022
Advice on assessing best interests when patients can't consent to treatment.
20 October 2022
Assessing a patient's capacity to consent is essential, and it’s important to take all practicable steps to help patients make decisions.