Guides

doctor signing a form
Signing death certificates and cremation forms

26 April 2022

A doctor's responsibility is to certify a deceased patient's cause of death by issuing a medical certificate of cause of death (MCCD).

waiting room appointment
Missed appointments

25 April 2022

Who takes responsibility when a patient fails to attend an appointment - the doctor or the patient?

Man complaining to doctor
NHS complaints procedure in Northern Ireland

25 April 2022

Your introduction to the NHS complaints procedure in Northern Ireland.

Cycle helmet next to car
Good Samaritan acts

25 April 2022

You have an ethical duty to help out in an emergency if you can. Make sure you have adequate indemnity in place.

Doctor reassuring patient
Confidentiality and disclosing information after death

22 April 2022

Your duty of confidentiality to a patient continues after their death.

baby incubator maternity
Maternity investigations with HSIB

21 April 2022

What you need to know about taking part in maternity investigations with the Healthcare Safety Investigation Branch (HSIB).

keyboard stethoscope confidentiality
Confidentiality and the healthcare team

20 April 2022

To ensure proper patient care and treatment, clinical information may need to be shared with other healthcare workers in the team – but only on a need-to-know basis.

documents inquiry law
Fatal accident inquiries in Scotland

20 April 2022

A fatal accident inquiry (FAI) is not about proportioning blame – but it’s important to seek advice early. Here’s what you need to know.

blank torn page
Removing patients

11 April 2022

Removing patients is usually the last resort for doctors – and brings certain risks. Here's how to avoid them.

complaints letter doctor
NHS complaints: local investigation and resolution

8 April 2022

Local resolution is the first stage in the NHS complaints procedure. Here's what you need to know.