Guides

Your legal obligations to report acts of terrorism, and how to raise concerns if you believe a patient or colleague poses a risk to themselves or others.

Consultation between a doctor and patient with her daughter
Managing practice appointment systems

21 August 2023

Good communication and clear practice policies can help GP practices manage appointments more effectively without compromising safety.

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Social media in the Republic of Ireland: top tips for doctors

1 August 2023

What advice is available to doctors in the Republic of Ireland on how to avoid the medico-legal risks of social media?

complaint notes documents
How to prepare for a complaint resolution meeting

24 May 2023

Local resolution meetings can be a helpful way to resolve complaints. Here's what you need to know.

The Caldicott principles: the proposed updates explained
The Caldicott principles and guardian roles explained

31 March 2023

What you need to know about the Caldicott principles and the National Data Guardian.

writing report statement
How to prepare for an internal meeting after an adverse incident

13 March 2023

Getting prepared ahead of an internal investigation meeting is key. Here's our advice.

man perturbed opening letter
GMC provisional enquiries

17 February 2023

Here's what you need to know about GMC provisional enquiries and what to do if your case is being dealt with as one.

medical records
Effective record-keeping

2 February 2023

Clear, accurate records support clinical decision-making and patient care.

Patient looking distant
Dealing with challenging patients

30 January 2023

Patients become ‘challenging’ for a number of reasons. Here, we advise on managing the patient while protecting yourself, staff and other patients.

GP speaking to patient
Montgomery and informed consent

30 January 2023

Explaining informed consent and the significance of Montgomery vs Lanarkshire Health Board.