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9 October 2023
What you need to know about assessing testamentary capacity - the ability or understanding needed to make a valid will.
19 September 2023
Your legal obligations to report acts of terrorism, and how to raise concerns if you believe a patient or colleague poses a risk to themselves or others.
24 May 2023
Local resolution meetings can be a helpful way to resolve complaints. Here's what you need to know.
31 March 2023
What you need to know about the Caldicott principles and the National Data Guardian.
30 January 2023
Patients become ‘challenging’ for a number of reasons. Here, we advise on managing the patient while protecting yourself, staff and other patients.
19 December 2022
You have responsibilities to a patient if their condition or treatment affects their ability or fitness to drive.
3 November 2022
Patient confidentiality applies to all patients – no matter how famous or high-profile they might be.
1 November 2022
Storing patient information in a cloud can be useful – but it's worth making sure you've considered data security and confidentiality issues.
A concise but comprehensive guide to the Scottish NHS complaints procedure.
31 October 2022
What are the responsibilities for making information available to the public under the Freedom of Information Act?