Managing incidents - The MDU
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Medico-legal helpline

0800 716 646

Managing incidents

The advice in this section is for general guidance only.

If you need more specific advice you can call one of our medico-legal advisers on 0800 716 646. They are available between 8am and 6pm Monday to Friday and provide an on-call service for medico-legal emergencies or urgent queries 24-hours a day, 365 days a year. Alternatively you can fill out our form and an adviser will respond.

Popular resources about Managing incidents

  • Medico-legal guide to significant event analysis
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    Significant events can provide useful learning points which can be applied to help improve your practice.

  • Medical devices and adverse incident reporting
    medical instruments

    Doctors have a duty to report all adverse incidents arising from use of medical devices, as MDU medico-legal adviser Dr Nicola Lennard reports.

  • Duty of candour
    duty of candour

    Dr Michael Devlin explains the new NHS contractual duty of candour and how doctors who treat NHS patient must comply.

  • Never events - a misnomer
    never events

    Dr Christine Tomkins argues that the focus on never events is in danger of deflecting attention from the real goal, which is continuous reduction in all patient safety incidents.

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