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Medico-legal helpline

0800 716 646

Managing incidents

The advice in this section is for general guidance only.

If you need more specific advice you can call one of our medico-legal advisers on 0800 716 646. They are available between 8am and 6pm Monday to Friday and provide an on-call service for medico-legal emergencies or urgent queries 24-hours a day, 365 days a year. Alternatively you can fill out our form and an adviser will respond.

Popular resources about Managing incidents

  • Medico-legal guide to significant event analysis
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    Significant events can provide useful learning points which can be applied to help improve your practice.

  • Medical devices and adverse incident reporting
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    Doctors have a duty to report all adverse incidents arising from use of medical devices, as MDU medico-legal adviser Dr Nicola Lennard reports.

  • Duty of candour
    duty of candour

    Dr Michael Devlin explains the new NHS contractual duty of candour and how doctors who treat NHS patient must comply.

  • Never events - a misnomer
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    Dr Christine Tomkins argues that the focus on never events is in danger of deflecting attention from the real goal, which is continuous reduction in all patient safety incidents.

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