Managing incidents

The advice in this section is for general guidance only.

If you need more specific advice you can call one of our medico-legal advisers on 0800 716 646. They are available between 8am and 6pm Monday to Friday and provide an on-call service for medico-legal emergencies or urgent queries 24-hours a day, 365 days a year. Alternatively you can fill out our form and an adviser will respond.

Popular resources about Managing incidents

  • Medical devices and adverse incident reporting
    medical instruments

    Doctors have a duty to report all adverse incidents arising from use of medical devices, as MDU medico-legal adviser Dr Nicola Lennard reports.

  • Duty of candour at a glance
    duty of candour

    Your quick guide to the duty of candour.

  • Never events - a misnomer
    never events

    Dr Christine Tomkins argues that the focus on never events is in danger of deflecting attention from the real goal, which is continuous reduction in all patient safety incidents.

  • Significant event analysis
    significant event analysis

    Significant event analysis is a way of formally analysing incidents that may have implications for patient care. Learning from what went wrong or right should help improve your practice.

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