We care, because you do

Whether you’re a nurse or practice manager, pharmacist or physician associate, you can count on our support should you need expert medico-legal advice.

We’re here for you if you face a patient complaint, disciplinary hearing or fitness to practise investigation. As well as professional indemnity, we also offer a range of free online educational resources to help you keep up with your professional development.

For practice managers who may be interested in our group scheme, it’s free to set up, includes free membership for practice managers and offers additional benefits such as free seminars and a 24-hour employment law advice line.

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Why you should choose the MDU

Guide

Guide

Unparalleled track-record of helping members overcome the challenges which threaten their livelihood.

Support

Support

99% of calls to the MDU medico-legal helpline are connected straight to a medico-legal adviser during normal working hours.

Defend

Defend

In 2022 we successfully defended 82% of claims, making no compensation payments to patients.

What are the benefits?

  • Robust defence of your professional reputation if you face a fitness to practise investigation or disciplinary hearing.
  • Professional indemnity which meets regulatory requirements, pays your legal costs and compensates patients if you face a claim.
  • If a patient complains about the care you’ve been involved in providing, get our advice on how to respond effectively.
  • 24-hour confidential medico-legal helpline for support with difficult ethical issues such as patient consent, capacity and confidentiality.
  • Indemnity for Good Samaritan acts worldwide.
  • Discounts on our CPD verifiable courses and free access to online learning.
  • Stay up to date with case studies, ethical dilemmas and the MDU journal.

Two steps to becoming a member

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Complete your application

Once you’re happy to proceed, you’ll need to complete an application form.

Find your local liaison manager

Liaison managers UK-wide

On hand to support you throughout your career and answer your membership questions.

Find your local liaison manager

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Frequently asked questions

I need help completing my application form. Who do I contact?

We’re always here to help and answer any questions. Call our membership team on 0800 716 376 or connect with your local MDU liaison manager here.

How long will it take to process my application?

Everyone’s application is unique to their work circumstances.

It’s best to start the application process around four weeks before your current indemnity ends. This will allow plenty of time for your current provider to give you a letter of good standing, if needed.

We’ll keep you regularly updated by email once we’ve received your application. If we haven’t got everything we need, we’ll be in touch to clarify things.

To avoid any gaps in your indemnity, it’s important you don’t cancel your current indemnity until your MDU membership is confirmed.