Frequently asked questions

Staying safe online

11 December 2020

You trust us with your data and we take this seriously. We only use systems...

Where can I find my indemnity details?

19 February 2020

You can view your indemnity details and notify us about changes to your work circumstances online by logging onto My membership...

If I am a member of two NHS pension schemes, which Normal Retirement Date applies for free Extended Benefit Rights?

10 December 2019

So long as you have fully and permanently retired from clinical practice, where you have two or more NHS pensions, we will...

I'm an MDU member who came to the UK from a European country. Will Brexit have any implications on my MDU membership – deal or no deal?

25 October 2019

Rest assured, that if you remain working in the UK, regardless of the Brexit outcome, your MDU membership will not be affected...

How can I manage my GROUPCARE membership online?

4 October 2019

You can manage your GROUPCARE scheme by logging into My membership. Our short video demonstrates how you can view and update your details.

What is the difference between occurrence and claims made?

13 May 2019

Occurrence membership means you can ask for our help at any point in the future as long as...

What are Extended Benefit Rights?

13 May 2019

If you leave the MDU before the normal retirement date of your NHS pension scheme, Extended Benefit Rights...

What are Transitional Benefits?

13 March 2019

Transitional benefits were introduced in response to the government's announcement of the development of a state-backed indemnity scheme for general practice in England...

Legal requirement for doctors to have insurance or indemnity

10 September 2015

It is a GMC legal requirement for doctors to have adequate and appropriate indemnity for their clinical work...

Am I indemnified if helping out at a sporting event?

You must always contact us beforehand to check this is ok. In most cases, providing you have the appropriate training and equipment…