Annual Report & Accounts

Annual Report & Accounts 2018

In 2018 there were significant challenges affecting the climate in which medical and dental professionals work. 

Despite these challenges we maintained our excellent record in guiding, supporting and defending members with over 80% of medical claims defended successfully and closed without payment of damages.

During 2018, our medico-legal and dento-legal teams continued to assist members by opening almost 13,500 new case files and responding to 30,000 telephone enquiries on our 24-hour advice line.

Our membership team was also recognised with a Princess Royal Training Award for the excellent quality of our induction training. This award was formally presented by the Princess Royal at St James' Palace in October.

Go paperless

You can choose to receive the Annual Report & Accounts, notice of the AGM and your proxy form electronically. To register for electronic communications or change the details of a previous registration you will need to log in or register in My membership and go to the mailing preferences section.

Once registered, we will send you an email each year containing links to the documents. Find out more about electronic statutory communications.

If you would like to change the email address we hold for you or revert to receiving statutory communications by post, you can update this information at any time by returning to My membership.