Guides

Advice on managing different perspectives between patients and doctors

GP speaking to patient
Montgomery and informed consent

7 August 2018

Explaining informed consent and the significance of Montgomery vs Lanarkshire Health Board.

GP assessing patient capacity
Assessing capacity

31 July 2018

Assessing a patient's capacity is an essential aspect of being a doctor. Here's what you need to know.

Man complaining to doctor
NHS complaints procedure in Northern Ireland

27 July 2018

Your introduction to the NHS complaints procedure in Northern Ireland.

Doctor and patient discussing complaint
Responding to complaints in Northern Ireland

27 July 2018

Your quick guide on how to respond to complaints in Northern Ireland

dealing with the media
Protecting yourself from a sexual assault allegation

27 July 2018

Sexual assault allegations are thankfully rare, but it's useful to know how to protect yourself from a misunderstanding.

police officers
Foundation year doctors and criminal matters

4 July 2018

Recent cases have raised concerns among foundation doctors that their work might lead them to be involved in a criminal investigation. In fact, such cases are rare.

Patients in the public eye
Patients in the public eye

28 June 2018

How to maintain patient confidentiality under the increased scrutiny of the media and public.

Doctor writing a report
Tips for foundation years: coroner's requests

27 June 2018

Of the 539 calls to our medical advice line from foundation year doctors during a recent five-year period, one of the top three reasons for calling was for help after receiving a request from the coroner.

Woman with hands over her eyes
Dealing with staff grievances

22 June 2018

If a staff member comes to you with a grievance, act promptly and follow these steps.