Guides - The MDU
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Medico-legal helpline

0800 716 646


During their life, a patient or their solicitor might ask you to witness the signing of a will or to produce a letter to confirm that the patient has capacity to make a will. After a patient has died, you might be asked to comment on whether the patient had testamentary capacity at the time they made a will.

before and after
Marketing with before-and-after images

19 May 2017

Ethical considerations and patient consent must be kept in mind when using before and after images to promote your work.

doctor signing a form
Signing death certificates and cremation forms

12 May 2017

A doctor's responsibility is to certify a deceased patient's cause of death by issuing a medical certificate of cause of death (MCCD).

Man checking emails on phones
Avoiding email dangers

9 May 2017

Security and protection of personal data is a key concern when emailing clinical information.

test tubes in laboratory
Tracking test results

9 May 2017

Effective systems for tracking test results will minimise risk of delayed diagnosis.

Writing a response
How to respond to a complaint

5 May 2017

Writing a good response is a crucial part of successfully resolving a complaint.

Senior couple talking to doctor in hospital
NHS complaints: local investigation and resolution

4 May 2017

Local resolution is the first stage in the NHS complaints procedure. Here's what you need to know.

NHS placard
Introduction to the NHS complaints procedure

4 May 2017

Your need-to-know quick guide to the NHS complaints procedure.

Medico-legal guide to confidentiality

25 April 2017

Confidentiality is essential to the bond of trust between doctor and patient, and may only be broken in exceptional circumstances. This guide explains the ethical and legal principles of confidentiality.

police managing crowd
Counter-terrorism and confidentiality

25 April 2017

Your legal obligations to report, and how to raise concerns if you believe a colleague poses a risk to themselves or others.

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