Guides

Doctor standing in corridor
Fitness to practise (FTP) procedures

23 February 2021

If your fitness to practise is ever investigated by the GMC, understanding what to expect can make all the difference. Our detailed guide to the process tells you what you need to know.

Hands typing report on keyboard
Complaints: the Parliamentary and Health Service Ombudsman

3 February 2021

If someone isn't satisfied with the response to their complaint after the first stage of the NHS complaints procedure, they can refer their complaint to the Parliamentary and Health Service Ombudsman (PHSO) for investigation.

young doctor compiling a report
Incident reporting

29 January 2021

Since April 2010, NHS trusts have had a statutory duty to report all serious incidents (SIs) so that lessons can be learned across the health service.

Heart failure
Avoiding diagnostic delays in heart failure

19 January 2021

Delays in diagnosis can be due to the vague and non-specific signs and symptoms that patients may present with to their GP.

Skeleton
Storing and disposing of human skeletons and material

7 January 2021

How to appropriately dispose of real human skeletons.

Law books
Aspects of the clinical negligence legal process explained

15 January 2020

Your guide to understanding the processes and procedures of a claim once it is underway.

Lawyer with a client
Background to litigation

15 January 2020

Receiving a claim can be confusing, especially if you're unfamiliar with the procedures and terminology. Our guide will help you understand the litigation process.

Medico-legal guide to cllinical negligence - Notification of a claim - The MDU
Notification of a claim: what to send us

14 January 2020

If you approach us for assistance with a claim, we'll ask you for specific documents and information.

mosquito sucking blood
Avoiding malaria pitfalls

10 September 2018

Patients travelling to malaria hotspots should be encouraged to seek early medical advice about preventative measures.

Files in cabinet
Storage and disclosure of child protection documents

21 May 2018

Include child protection documents in records if necessary, important or relevant to the patient's clinical care.