Mind the gap

State-backed indemnity, which started in April 2019, only provides indemnity for clinical negligence claims arising from primary care work under an NHS England or Wales contract. You may have heard it called CNSGP or NHS resolution. 

GPs still need the expert guidance MDU membership provides, such as support with patient complaints, GMC referrals, ombudsman investigations, performers' list actions, coroners' inquests and even criminal investigations.

About state-backed indemnity

One single clinical incident can lead to multiple investigations

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In our experience, a GP is likely to receive claims for clinical negligence infrequently in their career, whereas the likelihood of needing assistance with a complaint or other professional matter such as GMC investigations, is much higher.

GPs should not compromise their own protection.

What MDU membership provides and state indemnity does not:

  • Support with GMC fitness to practise investigations.

  • Indemnity for work not covered by the NHS state-backed indemnity scheme, including activities such as writing reports as well as any private clinical work you do.

  • Representation at disciplinary investigations.
  • Help preparing responses to patient complaints.
  • Assistance with criminal investigations arising from clinical practice, e.g. gross negligence manslaughter.
  • Representation at the coroner’s court.
  • 24-hour access to medico-legal advice.
  • 24-hour access to press and media helpline.
  • Indemnity for Good Samaritan acts worldwide.

Mind the gap: MDU membership and state-backed indemnity

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We know how it feels when you get 'that call'.

Watch our video which follows a fictitious case, based on real MDU files. It demonstrates how a seemingly simple patient examination can lead to multiple investigations.

We can offer GPs support and guidance that state-backed indemnity will not provide.

Support for your practice

Case studies

Real-life member experiences where state-backed indemnity wouldn't have been enough.