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How to manage inappropriate patient behaviour and avoid blurring the lines with patient relationships.
Professor Frank Smith of CORESS explains how the charity gives surgeons a new opportunity to share and learn from their experiences.
There are various ways for GPs to minimise the risk involved with out-of-hours consultations.
An ophthalmic surgeon faces disciplinary action following the insertion of an incorrect lens during a cataracts procedure, which was not reported in time, leading to a patient complaint.
A worried FY2 doctor called the MDU advice line after a consultant asked him to write an incident report regarding a patient that was readmitted with haemothorax.
A delay in acting upon blood test results resulted in a patient being rushed to A&E. The GP called the MDU for advice on what steps to take following the incident.
Advice on avoiding missing a diagnosis of skin cancer.
Patients become ‘challenging’ for a number of reasons. Here, we advise on managing the patient while protecting yourself, staff and other patients.
Significant event analysis is a way of formally analysing incidents that may have implications for patient care.