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Guide

Managing patient expectations

Advice on managing different perspectives between patients and doctors

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News

Working with healthcare safety investigators to improve maternity care

The MDU answers members' queries about taking part in HSIB maternity investigations

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Journal

Dealing with threats and violence in the healthcare setting

Dr Michael Devlin discusses guidance and advice around handling threats to the safety of healthcare workers.

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Case study

Assistance dogs in the practice

After a healthcare assistant was frightened by a patient's assistance dog, a GP at the same practice called the MDU to ask if they could refuse entry to the animal on the basis of hygiene or patient safety.

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News

HSIB: deaths from deterioration

An investigation from the HSIB has concluded that a national approach is needed in order to tackle the recognition and response to deteriorating patients.

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Guide

Tips for a quality improvement project

Initiating and participating in a quality improvement (QI) project can help achieve changes that make a real difference to a patient's hospital experience.

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Journal

MDU journal spring 2019

A new online resource explores and supports the concept of second victims among healthcare professionals involved in adverse clinical incidents.

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News

HSIB investigation reveals complexity of medicine safety

The MDU is making members aware of the recommendations of a review into a drug administration error.

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Journal

Working with healthcare safety investigations

A new patient safety body is examining where the English healthcare system can be improved, to prevent patient safety incidents.

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