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Most doctors will be involved in complaints investigations and clinical governance procedures as part of their practice, and you're likely to have a professional interest in the procedure.
This e-learning module will help give you more confidence drafting a response to a complaint. To tailor the course to your role, you will be able to choose from one of three learning routes:
Over the course of the module, we will look at:
You'll also have the opportunity to test your knowledge as you work through the course.
To support you during the coronavirus pandemic, we have made our e-learning available to all healthcare professionals for free. Simply register, then go to the catalogue to enrol on the course.