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This module has been updated to reflect the GMC's 'Good medical practice' (2024) guidance.
Most doctors will be involved in complaints investigations and clinical governance procedures as part of their practice, and you're likely to have a professional interest in the procedure.
This e-learning module will help give you more confidence drafting a response to a complaint. To tailor the course to your role, you will be able to choose from one of three learning routes:
Over the course of the module, we will look at:
You'll also have the opportunity to test your knowledge as you work through the course.
Find out more about the benefits of membership and how to join so you can access our e-learning.
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